General terms and conditions of business

1. Scope

For all orders via our online shop, the following terms and conditions apply.

2. Contracting party, conclusion of contract

The purchase contract is concluded with Wollbody GmbH.

With setting the products in the online shop, we give a binding offer for the conclusion of the contract via these articles. You can initially put our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained for this purpose. The contract is concluded by clicking on the offer via the goods contained in the shopping cart. Immediately after submitting the order, you will receive a confirmation by e-mail again.

3. Contract language, contract texture

The languages ​​available for the conclusion of the contract are German and English.
We save the contract text and send you the order data and our terms and conditions by e-mail. You can view the contract text in our customer login.

4. Terms of delivery

Plus shipping costs are added to the specified product prices. Further to the amount of shipping costs can be found in the offers.

We only deliver in shipping. Unfortunately, a self collection of the product is not possible.

5th payment

In our shop, the following payment methods are always available:

Credit card
By submitting the order, send us your credit card details at the same time.
According to their legitimacy as a legitimate cardholder, we request your credit card company to initiate payment transaction immediately after ordering. The payment transaction is automatically carried out by the credit card company and charged its card.

SEPA direct debit
With submission of the order you give us a SEPA direct debit mandate. We will inform you about the date of account relief (so-called prenotification). With the submission of the SEPA direct debit mandate, we demand our bank to initiate payment transaction. The payment transaction is carried out automatically and your account is charged.
The account statement takes place before shipment of the goods.
The deadline for the preliminary announcement on the date of account relief (so-called prenotification deadline) is immediately days.

PayPal
You will be forwarded to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered where register, legitimize with your access data and confirm the order to us. After submitting the order in the shop, we demand PayPal to initiate payment transaction.
The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.

Instant bank transfer
After submitting the order, you will be forwarded to the website of the online provider immediately transfer. In order to be able to pay the invoice amount over immediately transfer, you must have a online banking account with PIN / TAN procedures unlocked for participation in the immediate transfer, legitimize and confirm the order to us. You'll get more information during the ordering process. The payment transaction is carried out immediately afterwards immediately transfer and charged your account.

Giropay
After submitting the order, you will be forwarded to the website of your bank. In order to pay the invoice amount via Giropay, you must have a online banking account with PIN / TAN procedures unlocked for giropay to participate, legitimize and confirm the order to us. You'll get more information during the ordering process. The payment transaction is carried out immediately afterwards and charged your account.

Paydirect
After submitting the order, you will be forwarded to the website of the online provider Paydirekt. In order to pay the invoice amount via Paydirekt, you must have a online banking account released for participation in Paydirect, where you will be registered or registering, legitimize with your access data and confirm the payment assignment to us.
Immediately after the order, we demand paydirect to initiate payment transaction. The payment transaction is carried out automatically by paydirect. You'll get more information during the ordering process.

Amazon Pay
In the ordering process you will be forwarded to the website of the online provider Amazon even before the completion of the order process in our online shop. To handle the ordering process via Amazon and to be able to pay the invoice amount, you must be registered where register and legitimize with your access data. There you can choose the delivery address and payment method stored at Amazon, confirm the use of your data by Amazon and the payment order to us. Then you will be returned to our online store where you can complete the ordering process.
Immediately after the order, we demand Amazon for the introduction of payment transaction. The payment transaction is carried out automatically by Amazon. You'll get more information during the ordering process.

invoice
Additional terms and conditions and privacy policy for "purchase on account" (invoice purchase)

6. Retention of title

The goods remain our property until full payment.

7. Transport damage

If goods are delivered with obvious transport damage, please apply such errors as soon as possible to the deliverer as possible and please contact us immediately. The failure of a complaint or contact has no consequences for its legal claims and its enforcement, in particular its warranty rights. But they help us to assert our own claims against the carrier or transport insurance.

8. Warranty and guarantees

Unless expressly agreed otherwise, the statutory defect liability law applies.
The limitation period for claims for defects is one year from delivery of the goods.
The above restrictions and deadline reductions do not apply to claims due to damage caused by us, our legal representatives or vicarious agents in case of breach of life, body or health, intentional or grossly negligent breach of duty as well as malice, in breach of essential contractual obligations whose Fulfillment The proper implementation of the contract can only be made possible and on their compliance with the contractual partners regularly may trust (cardinal obligations) in the context of a guarantee promise, as far as agreed or to the extent the scope of the Product Liability Act is opened.
Information on any additional warranties applicable and their exact conditions can be found in the product and special information pages in the online shop.

9. Liability

For claims due to damage caused by us, our legal representatives or vicarious agents, we are always legally liable in case of violation of life, body or health,
in intentional or grossly negligent breach of duty,
For warranty promises, as far as agreed, or to the extent the scope of the Product Liability Act is opened.
In case of breach of essential contractual obligations, whose fulfillment allows the proper implementation of the contract in all and on their compliance with the contracting parties regularly, (cardinal obligations) due to slight negligence of us, our legal representatives or vicarious agents is the liability of the amount for the foreseeable future Damage limited, with the creation of which must be typically expected. Incidentally, claims for damages are excluded.

10. Disintegration

The European Commission provides a platform for online dispute resolution (OS), which you will find here http://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform for the settlement of their disputes.
In order to settle disputes arising from a contractual relationship with a consumer or whether such a contractual relationship is at all, we are obliged to participate in dispute resolution procedures in front of a consignment line. Responsible is the general consumer estimate of the Center for Schlichtung E.V., Strasbourger Straße 8, 77694 Kehl am Rhein, www.verusmer-schlichter.de. At a dispute resolution procedure before this point we will participate.


Terms and Conditions Created with the Trusted Shops Law Text in co-operation with Wild Beer Solmke's lawyers.